This Privacy Policy explains how HORIZON PRIVE collects, stores, processes, and protects information submitted through the website and related travel services. By using the website, submitting booking requests, or communicating with the company, users agree to the practices described in this policy.
We may collect personal information including names, email addresses, phone numbers, travel preferences, booking details, passport-related information, communication history, and other data voluntarily submitted through booking forms or direct communication channels. Certain technical information may also be collected automatically through analytics and website security systems.
Information collected through the website is used to process travel requests, organize bookings, communicate with travelers, improve customer experience, manage support operations, and maintain website security. Data may also be used for internal analytics, operational improvements, and coordination with travel-related service providers.
HORIZON PRIVE applies reasonable technical and organizational measures to help protect user information against unauthorized access, misuse, disclosure, or alteration. While security procedures are regularly reviewed and updated, no online platform or electronic communication method can guarantee complete protection against all possible risks.
The website may use third-party providers for payment processing, booking management, transportation arrangements, analytics, hosting, communication, or other operational services related to travel experiences. These providers may process limited user information according to their own privacy policies and operational standards. HORIZON PRIVE is not responsible for the independent privacy practices of external providers.
This website may use cookies and similar technologies to improve functionality, analyze visitor activity, remember user preferences, and optimize browsing experience. Users may disable cookies through browser settings, although some features or booking-related functions may become limited after doing so.
For questions related to this Privacy Policy, personal information requests, or concerns regarding data handling practices, users may contact the company directly through the official support email: contact@horizonprive.com.co