These Terms & Conditions govern the use of the HORIZON PRIVE website and all travel-related services provided through the platform. By accessing the website, submitting a booking request, or purchasing any travel experience, users agree to comply with the conditions described in these terms. Continued use of the website confirms acceptance of all current policies, booking conditions, and operational procedures published by HORIZON PRIVE.
HORIZON PRIVE provides premium travel experiences across Europe, including private tours, personalized itineraries, luxury accommodations, transportation arrangements, and exclusive cultural activities. Travel services may vary depending on destination availability, seasonal conditions, booking timelines, and individual client preferences.
All payments are securely processed through third-party payment providers and external booking systems. Prices displayed on the website may change depending on seasonal availability, destination pricing, travel demand, or operational updates. Clients are responsible for ensuring that all payment details, traveler information, and booking data provided during checkout are accurate and authorized for use.
Travelers agree to provide accurate booking information, passport details, contact information, and any travel-related documentation required for trip organization. Users are expected to maintain professional communication and avoid misuse of the website, booking systems, or payment services. Fraudulent activity, abusive behavior, chargeback abuse, or unauthorized use of the platform may result in booking cancellation without prior notice.
All website content, branding materials, travel descriptions, visual assets, graphics, layouts, and promotional materials remain the intellectual property of HORIZON PRIVE unless otherwise specified in writing. Users may not reproduce, redistribute, modify, copy, or commercially use website materials without prior written authorization from the company.
HORIZON PRIVE is not responsible for travel delays, transportation disruptions, weather conditions, third-party provider issues, hotel availability changes, or circumstances outside the company’s direct control. While every effort is made to ensure smooth travel experiences, all services are provided according to current operational conditions and third-party availability.
For questions regarding these Terms & Conditions, booking inquiries, travel support, or legal matters related to website usage, users may contact the company directly through the official email address: contact@horizonprive.com.co